Payment Policy

Last Updated: August 29, 2026

At Bacooli, we are committed to providing customers with clear, secure, and transparent payment information.

This Payment Policy explains the payment methods accepted on bacooli.com, how charges are displayed, how payments are authorized, and how refunds are returned.

Summary

1. Accepted Payment Methods

Bacooli accepts the payment methods listed below for eligible purchases completed through bacooli.com.

Credit and Debit Cards

We accept eligible cards issued through the following payment networks:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Elo
• JCB
• UnionPay

Your card must be valid and authorized for the transaction.

The availability of a particular card network may depend on your card issuer, payment authorization, and the options displayed during checkout.

Express Checkout and Digital Wallets

We also support eligible express checkout and digital wallet options, including:

• Shop Pay
• PayPal
• Google Pay
• Apple Pay
• Venmo

Availability may depend on:

• Your device.
• Browser compatibility.
• Payment account eligibility.
• Wallet configuration.
• Payment provider requirements.
• The checkout options displayed when you place your order.

Only payment options displayed as available during checkout can be selected for a particular transaction.

2. Payment Currency

All prices and transactions on bacooli.com are displayed and processed in:

United States Dollars (USD)

Customers should review the final amount shown during checkout before submitting payment.

If your payment provider maintains an account in another currency, that provider may independently apply currency conversion or other charges. Such provider-imposed charges are controlled by the applicable bank or payment service and are not charged by Bacooli.

3. Pricing Transparency

We aim to display product prices and checkout charges clearly before you complete a purchase.

Before submitting payment, customers are given an opportunity to review the applicable:

• Product name.
• Product quantity.
• Product price.
• Discounts, where applicable.
• Included applicable tax.
• Shipping charge.
• Final order total.

Bacooli does not intentionally add undisclosed mandatory charges after the customer completes checkout.

4. Taxes

Product prices displayed on bacooli.com include applicable tax.

The applicable order amounts are shown during checkout before payment is submitted.

Customers should review the complete order summary before confirming their purchase.

5. Shipping Charges

Standard shipping for orders placed through Bacooli is:

$6.99 per order

The shipping amount is calculated and displayed during checkout.

There are no additional standard shipping fees beyond the shipping amount shown before payment is submitted.

For additional delivery information, please review our Shipping Policy.

6. Payment Authorization

When you submit an order, your selected payment method may be submitted for authorization.

Authorization confirms whether:

• The payment method is valid.
• Sufficient funds or credit may be available.
• The transaction is approved by the payment provider.
• The payment passes applicable security checks.

Payment approval is determined by the applicable bank, card issuer, wallet provider, or payment service.

Bacooli cannot guarantee that a payment provider will approve a transaction.

7. Payment Collection

Depending on the payment method and transaction process, payment may be authorized or collected when you submit your order.

By completing checkout, you authorize the applicable order amount displayed to you to be charged to or collected through your selected payment method.

We do not intentionally charge a customer an amount greater than the final order total displayed and accepted during checkout, except where the customer separately authorizes a later adjustment.

8. Credit and Debit Card Payments

For card payments, you may be asked to provide information such as:

• Cardholder name.
• Card number.
• Expiration date.
• Security code.
• Billing information.

This information may be transmitted securely to authorized payment processing services to complete the transaction.

Your card issuer may perform additional verification before approving the purchase.

9. Shop Pay

Where available, customers may choose Shop Pay during checkout.
Shop Pay transactions are subject to:

• Account eligibility.
• Authentication requirements.
• Payment authorization.
• The terms and privacy practices applicable to Shop Pay.

The final Bacooli order amount will be displayed before you confirm payment.

10. PayPal

Where available, customers may select PayPal.
You may be redirected to or presented with PayPal functionality to authenticate and approve the transaction.
PayPal transactions are subject to:

• PayPal account eligibility.
• Available funding sources.
• PayPal authorization.
• PayPal's applicable terms.

Your Bacooli order is not successfully paid until the transaction receives the required payment approval.

11. Google Pay

Where available and supported by your device or browser, Google Pay may be used to complete eligible purchases.
Google Pay availability depends on factors such as:

• Device compatibility.
• Browser support.
• Wallet setup.
• Eligible payment cards.
• Account configuration.

You will be able to review the applicable order amount before authorizing payment.

12. Apple Pay

Where available, Apple Pay may be used on supported devices and browsers.
Apple Pay transactions may require device authentication, such as:

• Face ID.
• Touch ID.
• Device passcode.
• Other authentication supported by Apple Pay.

Availability depends on your device, wallet configuration, and eligible payment method.

13. Venmo

Where available, Venmo may be offered as an eligible checkout option.
Venmo transactions are subject to:

• Venmo account eligibility.
• Authentication.
• Available funding method.
• Transaction authorization.
• Venmo's applicable service terms.

The amount of your Bacooli purchase will be displayed before you approve the transaction.

14. Payment Security

We take reasonable measures designed to support secure payment transactions.

Payment information may be processed through authorized payment technology or payment service providers.

For your security, never send the following information to support@bacooli.com through ordinary email:

• Full credit card number.
• Full debit card number.
• Card security code.
• Payment account password.
• Digital wallet password.
• One-time authentication code.

Bacooli customer support does not need your full card credentials to review an ordinary order inquiry.

15. Billing Information

Customers must provide accurate billing information when required during checkout.
Incorrect billing information may result in:

• Payment rejection.
• Authorization failure.
• Additional verification.
• Order delay.
• Order cancellation.

If you discover an error after submitting an order, contact:

support@bacooli.com

as soon as possible.

For security reasons, certain payment details cannot be manually changed after a transaction has been completed.

16. Payment Verification

Certain transactions may be subject to additional security or fraud-prevention review.
Verification may be required where there is a reasonable concern involving:

• Unusual transaction activity.
• Billing inconsistencies.
• Payment authorization issues.
• Suspected fraud.
• Unauthorized payment use.
• Security concerns.

Verification procedures are intended to protect both customers and the business.

17. Declined Payments

A payment may be declined by your bank, card issuer, wallet provider, or other payment service.
Possible reasons include:

• Insufficient funds.
• Incorrect payment details.
• Expired card.
• Security restrictions.
• Billing address mismatch.
• Transaction limits.
• Fraud-prevention controls.
• Payment-provider restrictions.

If your payment is declined, you may try another eligible payment method displayed during checkout.

For information about why a payment provider declined a transaction, you may need to contact that provider directly.

18. Failed or Incomplete Payments

If payment cannot be successfully authorized or completed, the order may not be accepted for fulfillment.

A failed payment does not create an obligation for Bacooli to ship merchandise for which payment was not successfully completed.

If you are unsure whether your order was completed, contact:

support@bacooli.com

and provide your order information.

19. Pending Payment Authorizations

Some payment methods may temporarily display a pending authorization on your account.

A pending authorization is not always the same as a completed transaction.

If an order is canceled before the transaction is fully settled, your bank or payment provider may release the pending authorization.

The time required for a pending authorization to disappear is determined by your financial institution or payment provider.

20. Duplicate Charges

If you believe you were charged more than once for the same order, contact:

support@bacooli.com

Please provide:

• Your full name.
• Order number.
• Transaction date.
• Amount charged.
• A description of the issue.

Do not send your full payment card number or security code by email.

We will review the available order and transaction records.

21. Incorrect Charge Amounts

If you believe the amount charged differs from the amount confirmed during checkout, contact us at:

support@bacooli.com

Please include your order number and details of the discrepancy.

We will review the order record, payment information available to us, and the amount associated with the transaction.

22. Order Confirmation

After successfully submitting an order, customers may receive an order confirmation electronically.
The confirmation may include:

• Order number.
• Products ordered.
• Product quantity.
• Shipping information.
• Order amount.
• Payment status.
• Other relevant order details.

Customers should review their confirmation and contact us promptly if they identify an error.

23. Order Changes Affecting Payment

If an approved order change results in a different order value, an adjustment may be required.
For example:

• A higher-priced replacement may require additional authorized payment.
• A lower-priced replacement may result in a partial refund or adjustment.
• A canceled eligible item may result in a refund of the applicable amount.

Any additional customer payment will be disclosed before it is collected.

For additional information, review our Order Cancellation & Change Policy.

24. Order Cancellations and Payments

If an order is successfully canceled after payment has been collected, the applicable amount will be returned to the original payment method whenever technically possible.

Bacooli does not charge a cancellation fee for an eligible approved cancellation.

Cancellation Fee: $0.00

Your financial institution or payment provider may require additional time to post or release the funds.

25. Refunds

Eligible refunds are governed by our Return & Refund Policy.
Our standard return policy provides:

• A 30-day return window from delivery.
• Free return shipping for approved returns.
• A prepaid return label.
• No restocking fee.
• No storage fee.

After the returned merchandise is received, inspected, and approved, an eligible refund is processed within:

7 days

26. Refund Payment Method

Approved refunds are returned to the original payment method whenever technically possible.
Examples include:

• Visa purchase → refund to the original eligible Visa account.
• Mastercard purchase → refund to the original eligible Mastercard account.
• PayPal purchase → refund through the applicable PayPal transaction.
• Shop Pay transaction → refund through the original associated payment method.
• Google Pay transaction → refund through the underlying eligible payment method.
• Apple Pay transaction → refund through the underlying eligible payment method.
• Venmo transaction → refund through the applicable Venmo transaction.

We do not normally redirect a refund to an unrelated payment account or payment method.

27. Refund Processing Time

After a refund is approved and processed by Bacooli, your bank, card issuer, digital wallet, or payment provider may require additional time to display the credit.

This external processing period is controlled by the applicable financial institution and is outside our direct control.

If a processed refund does not appear within your provider's expected timeframe, you may contact your bank or payment provider for additional information.

28. Chargebacks and Payment Disputes

If you believe there is an issue with your order or payment, we encourage you to contact us first at:

support@bacooli.com

We will review legitimate concerns involving:

• Incorrect products.
• Damaged products.
• Missing products.
• Shipping issues.
• Returns.
• Refunds.
• Duplicate transactions.
• Incorrect transaction amounts.

Customers retain any applicable legal rights regarding payment disputes.

Fraudulent or knowingly false payment disputes may be investigated where permitted by law.

29. Fraud Prevention

We may review transactions where reasonably necessary to prevent:

• Stolen payment method use.
• Unauthorized transactions.
• Identity misuse.
• Fraudulent orders.
• Payment abuse.
• Other unlawful activity.

An order may be delayed, rejected, or canceled when a transaction cannot be reasonably verified or is rejected by the payment provider.

If payment was successfully collected for an order that we subsequently cancel, the applicable amount will be handled according to our refund procedures.

30. Third-Party Payment Services

Payment methods such as:

• Shop Pay.
• PayPal.
• Google Pay.
• Apple Pay.
• Venmo.

may be operated independently by third-party service providers.
Those providers may have their own:

• Terms of service.
• Privacy policies.
• Security requirements.
• Eligibility requirements.
• Authentication procedures.

Bacooli does not control independent decisions made by payment providers regarding customer account eligibility or payment authorization.

31. Payment Data and Privacy

Information related to payments may be used as reasonably necessary to:

• Complete transactions.
• Verify payments.
• Process orders.
• Issue refunds.
• Detect fraud.
• Prevent unauthorized transactions.
• Maintain transaction records.
• Comply with applicable legal obligations.

Additional information about our handling of personal information is available in the Privacy Policy on bacooli.com.

32. Cookies and Payment Functionality

Our website may use cookies or similar technologies where necessary for functions such as:

• Maintaining your shopping cart.
• Preserving checkout sessions.
• Website security.
• Fraud prevention.
• Payment functionality.
• User preferences.
• Website analytics.

For additional details, review our Privacy Policy and Cookie Policy.

33. Payment Provider Privacy Practices

When you choose a third-party wallet or express payment method, the applicable provider may collect or process personal information independently according to its own privacy policy.

Customers should review the provider's privacy terms where additional information is desired regarding its independent processing activities.

34. Unauthorized Transactions

If you believe your payment method was used without authorization, you should:

• Contact your bank or payment provider promptly.
• Follow the provider's security instructions.
• Contact Bacooli regarding any relevant order placed through our website.

You may contact us at:

support@bacooli.com

Please do not send passwords, full card details, or security codes through email.

35. Payment Method Availability

The payment methods listed in this policy represent payment options supported by Bacooli.

However, not every option is guaranteed to appear for every transaction.
Availability may vary depending on:

• Device.
• Browser.
• Payment account eligibility.
• Payment provider availability.
• Technical compatibility.
• Security requirements.
• Wallet configuration.

The payment methods actually available for a specific transaction will be displayed during checkout.

36. No Cash on Delivery

Unless explicitly displayed as an available checkout option, Bacooli does not accept cash on delivery.

Customers must complete payment using an eligible payment method available through bacooli.com.

37. No Payment by Email

Bacooli does not ask customers to email sensitive payment credentials to complete an ordinary website purchase.
All normal purchases should be completed through the secure checkout process on:

bacooli.com

If you receive a suspicious message requesting that you send full card credentials or account passwords by email, do not provide that information.

38. Protecting Yourself During Payment

Customers should take reasonable steps to protect their accounts and payment information.
We recommend:

• Using a secure device.
• Keeping account passwords confidential.
• Never sharing one-time security codes.
• Reviewing the order total before payment.
• Verifying that you are purchasing through bacooli.com.
• Contacting us if you receive suspicious communications claiming to represent Bacooli.

39. Relationship With Other Policies

This Payment Policy should be read together with our:

• Terms of Service.
• Shipping Policy.
• Return & Refund Policy.
• Order Cancellation & Change Policy.
• Privacy Policy.
• Cookie Policy.

These policies provide additional information about your purchase and use of bacooli.com.

40. Consumer Rights

Nothing in this Payment Policy is intended to waive, restrict, or exclude any mandatory consumer right that cannot lawfully be waived.

Where applicable law provides a consumer with rights that are more favorable than a provision of this policy, the mandatory legal protection will apply.

41. Changes to This Payment Policy

We may update this Payment Policy when reasonably necessary because of changes to:

• Available payment methods.
• Checkout functionality.
• Payment processing procedures.
• Fraud-prevention measures.
• Business operations.
• Applicable legal requirements.

The current version will be published on bacooli.com with an updated "Last Updated" date.

42. Contact Us

If you have questions regarding payment methods, charges, failed payments, refunds, duplicate transactions, or payment-related order issues, contact:

Store: Bacooli

Website: bacooli.com

Email: support@bacooli.com

Address: 273 Burton Rd, Beacon Falls, CT 06403-1103, United States

Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)

For your security, never send complete card numbers, card security codes, payment passwords, or one-time authentication codes to us by ordinary email.